Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS. Domestic U.S. shipping is always free. Tracking is provided with all orders over $100. Free international shipping is available on orders of $150 or more.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and distance of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect your purchase. All packages are plain and discreetly labeled. Stealth packaging is available at additional charge.
Returns are not accepted, and receipt of our products is at your own risk. However, we strive for customer satisfaction and urge you to contact us if your order is lost or damaged. If you receive notice of damage, loss or seizure of your order, please include it with your request.